Our electric rate consists of two charges on your monthly bill: Wholesale Power Cost and Cherokee County Electric serivce charge, which includes a monthly minimum fee. In addition, members you who live cities that use electricity provided by Cherokee County EC may be charged a franchise fee by the City.
Make a payment whenever, wherever you're connected.
Call to pay your bill through our 24-hour automated system at 844-326-5710 or 903-683-2248 during office hours to speak with a representative.
Pay by recurring bank draft or credit card and never miss a payment.
Send your payment and bill stub to:
Cherokee County Electric Cooperative
P.O. Box 257
Rusk, TX 75785
Visit one of our two locations:
Rusk Office Chapel Hill Office
29880 HWY 69 N 11022 HWY 64 E
Rusk, TX 75785 Tyler, TX 75707
CCECA has several programs that can help our members.
In an emergency, call 911.
Outages may be reported 24 hours a day. To report an outage please call 903-683-2248 or call the 24/7 Outage Hotline at 800-992-4280.
Remember to never assume your neighbor has already called the outage in.