Our electric rate consists of two charges on your monthly bill: Wholesale Power Cost and Cherokee County Electric serivce charge, which includes a monthly minimum fee. In addition, members you who live cities that use electricity provided by Cherokee County EC may be charged a franchise fee by the City.
Your electric bill covers the various costs of supplying safe, reliable electricity to your home. So it's important to understand the information on your bill, such as usage and charges, meter readings, dates and other account details.
Make a payment whenever, wherever you're connected.
Call to pay your bill through our 24-hour automated system at 844-326-5710 or 903-683-2248 during office hours to speak with a representative.
Pay by recurring bank draft or credit card and never miss a payment.
Send your payment and bill stub to:
Cherokee County Electric Cooperative
P.O. Box 257
Rusk, TX 75785
Visit one of our two locations:
Rusk Office Chapel Hill Office
29880 HWY 69 N 11022 HWY 64 E
Rusk, TX 75785 Tyler, TX 75707
Whether you want to save money or are moved to protect the environment, Cherokee County Electric Cooperative can help. We provide tips and suggestions on how to improve energy efficiency at your home or business as well as offer safety tips, to help keep you, your family and your home safe.
Learn how to keep your family and home safe from electrical hazards
Whether you’re interested in conserving energy or saving money, learn some simple steps you can take to be more energy-efficient at home.
CCECA has several programs that can help our members.
In an emergency, call 911.
There are three ways to report power outages.
1. Call 903-683-2248 24 hours a day, every day.
2. You can download our mobile app on your iPhone or Android smartphone and tap the “Outage Reporting” button on the app. Download the app today >>
3. Click on Outage Reporting on the navigation bar at the top of the page and follow the prompts.
Please keep trying until you have notified us of your outage by either of the ways. Never assume that your neighbor has already reported the outage